Help desks, call centers and other support organizations are increasingly turning to these desktop sharing applications to lower the cost of providing support while also improving quality. With a remote desktop app, customers can permit support technicians to gain computer remote access to their desktops as well as laptops, tablets and mobile devices.
Technicians can then take control of the device to diagnose and fix issues, demonstrate features, provide training and other kinds of remote computer support. By accelerating the support process and letting technicians access devices directly, a remote desktop app shortens call handle time, improves first-call resolution rates, makes complex matters simpler and resolves issues faster. In the end, remote access software makes for happier customers and a more cost-efficient support organization.
The LogMeIn advantage. We believe that powering a work-from-anywhere world is more than amazing products. That is why we work closely with our customers to ensure their success from day one. Education 8 hours ago Download. Logmein is an application which allows you to access and control any computer from any place. It gives you full control o the accessed computer.
It supports PDA and laptop and you only need those computer See more. More information. Education 7 hours ago How to use: 1 Install the application 2 Launch the application from 3 Enter the six digit pin code given to you by your support technician 4 Allow your trusted support technician to connect to your device About LogMeIn Rescue LogMeIn Rescue is a powerful, easy-to-use remote support solution for PCs, Macs, mobile devices, and more. Get secure anytime, anywhere access to your computers from your Android device.
Works with an account subscription of LogMeIn Pro on your computer, which also includes access from your desktop and web browser, so everything you need is always at your fingertips. Education 9 hours ago Get started with these easy steps: 1. For detailed step-by …. LogMeIn is an open source project since June The source code is available on Develop Freedom's Github account. Deliver instant remote access from anywhere via any remote computer, iPad, iPhone or Android device.
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Support, access, and manage all devices for customers and employees, regardless of location.
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